Job Openings


JOB TITLE: Caseworker



START DATE: Immediately

PRIMARY FUNCTIONS: TRPC Caseworker serves families with an adopted child or those that have become guardians of a relative’s child, providing supportive services and connecting families to resources such as parent training, peer support, mentoring, navigation for cross-system needs, therapeutic services referrals, counseling, respite care or other supports to help families address issues as they arise. The Caseworker will exercise casework assessment skills and considerable independent judgement, decision making, and creativity in assisting the individual’s/family’s personal growth and development while enhancing the stability of their social network.


Community Coordinator

  • Identify innovative means of outreach to parents, courts, law community and other key partners.
  • Provide in-home, community, or in-office skills training to parents that include appropriate methods of discipline, coping, communication skills, and child development; in addition to household financial management skills, transition management, post trauma care and more.
  • Provide outreach in the community to address trends, community needs and to maintain up to date information regarding successes, participation, family stability and general community knowledge/awareness information.
  • Maintain statistical information and complete reporting as necessary.


Direct Services

  1. Complete intakes, determine eligibility, review individual’s cases, assess situation and make appropriate referrals to contact agencies, community resources and inter agency departments as needed.
  2. Completes strength based assessments and needs analysis.
  3. Establish (with client) and monitor client action plans, conducting case reviews and team meetings as necessary.
  4. Conduct follow up with clients to assure progress with goal plans

Supports Mission of the Agency

  1. Participate in staff meetings and other CCFL-related meetings/events.
  2. Participate in Continuous Quality Improvement efforts for the program and for the agency.
  3. Complete required agency and program reports in a timely manner.
  4. Establish and maintain contact with other community services to improve ability to link clients as needed.
  5. Stay up-to-date on community resources and services that can benefit parents and children in the program.

TITLE OF DIRECT SUPERVISOR:              Program Coordinator


EDUCATION:    Master’s degree in Social Sciences or Social Work degree with 2 years of related experience, CASAC and advance degree preferred OR A combination of education and experience may be substituted at the discretion of the Executive Director.

EXPERIENCE: Three to five years’ experience in human services.   Knowledge of poverty, adoption, family stability, family court and related trends.


  • Demonstrate ethical business practices, in conformance with all state and federal laws and regulations.
  • Possess excellent verbal and written communication skills.
  • Ability to multi-task and prioritize duties.
  • Willingness to foster agency, department and program wide cooperation and team work through use of positive/constructive communication techniques.
  • Ability to maintain absolute confidentiality in regards to all records reviewed including consumer records, employee records and billing records.
  • Proficiency and experience with PC’s and Microsoft applications.
  • Ability to analyze and interpret data and to handle problem resolution.
  • Possession of a valid NYS Driver’s license and a driver’s record considered acceptable by agency and insurance carrier.
  • Continuous use of a reliable, registered and insured vehicle.
  • Willingness to travel within the region.
  • Some late afternoons and early evening hours may be required.
  • Demonstrate commitment to Agency Mission Statement.Ability to meet the following physical requirements with or without reasonable accommodation:
  • Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicle;
  • Stand, sit, walk, bend, stoop, kneel, and reach;
  • Climb up or down stairs;
  • Able to reach above or below shoulders;
  • Occasionally lift or move objects weighing up to 10 lbs;
  • Sitting at a desk or in a vehicle for long periods of time to perform certain job functions;
  • Be able to read write and interpret written documents;


  • All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
  • This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job related instructions and to perform any other job-related duties requested by their supervisor.
  • This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.


JOB TITLE: Caseworker


PRIMARY WORKSITE: Auburn and Canandaigua, NY

START DATE: Immediately

JOB FUNCTION:  With the leadership support of the Director of Services, and as scheduled by the Coordinator of the Supervised Visitation Program, Caseworkers are responsible for providing supervised visitation in accordance with contract provisions.

HOURS: Per Diem Position


Case Management Services

      • As assigned by the Coordinator of the Supervised Visitation Program work collaboratively with and the contractor to develop visitation plans (including but not limited to frequency, location, degree of supervision and participants).
      • Prior review of the visitation plan and consultation with all those participating in the visitation, thereby actively engaged in promoting the well-being of the child.
      • Provide necessary supervision and coaching or interactions of all adults/children with the child and staff member.
      • Record detailed observations concerning the interactions of all adults/children with the child and staff member
      • Parent Training
  • Teach appropriate methods of discipline, coping, communication-skills, and child development in an effort to reduce child abuse.
  • Participate, as requested, or initiate, case conferences with Dept. of Social Services staff, with school personnel and other service providers.

          Supports Mission of the Agency

  • Maintain records and reports necessary for good casework practice.
  • Participate in Continuous Quality Improvement efforts for the program and for the agency.
  • Other duties as outlined in Position Description


EDUCATION:  Associates Degree or 2 years of related experience; or Family Development Training & Credentialing (FDC) Program.

EXPERIENCE:   Two years of experience in human services. Knowledge of family and child welfare delivery systems, current parenting skills, and child development.


  • Dependable car and valid driver’s license.
  • Experience with computers and working knowledge of Microsoft WORD/EXCEL.
  • Ability to be flexible, sensitive to and supportive of the needs of others.
  • Willingness to travel and to attend evening meetings.
  • Ability to understand the concept of “mandated reporter,” and is diligent in reporting situations to the proper authorities when children may be at risk for abuse and/or neglect.

RATE OF PAY: To be discussed at interview

Send résumés to: Rhonda Zettlemoyer, Director of Administrative Services

94 Exchange Street, Geneva, NY 14456

email: FAX: 315.789.5785  

POSTING DATE: May 2, 2017



Contact Us

Geneva Office (Regional)
94 Exchange Street
Geneva, New York 14456
P: (315) 789-2235
F: (315) 789-5785

Auburn Office
134 E. Genesee Street
Auburn, New York 13021
P: (315) 253-2222
F: (315) 252-9824

Canandaigua Office
120 North Main Street, Suite 40
Canandaigua, New York 14424
P: (585) 394-0190

Yates Office
121 E. Elm Street
Penn Yan, NY 14527
P: 315-536-0838

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